Shipping policy

At Naidun, we are committed to providing our customers with a seamless shopping experience, offering global free shipping and transparent, tax-inclusive pricing.

Order Processing:

  • Processing Time: Orders are processed within 48 hours on business days (Monday to Friday). Orders placed on weekends or public holidays will be processed on the next business day.

Shipping and Delivery:

  • Shipping Coverage: We offer worldwide shipping to all countries and regions.

  • Shipping Costs: Enjoy free shipping on all orders, with no minimum purchase required.

  • Delivery Timeframes: Typically, packages arrive within 8 to 14 business days in most countries or regions. Please note that delivery times may vary based on destination, customs processing, weather conditions, and other factors beyond our control. We apologize for any inconvenience this may cause.

Order Tracking:

  • Tracking Information: Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment.

Customer Support:

  • Contact Information: If you have any questions or concerns regarding our shipping policy or your order, please contact us at:

Policy Updates:

  • Policy Changes: Naidun reserves the right to update or modify this shipping policy at any time. Any changes will be communicated through appropriate channels.

Thank you for choosing Naidun. We appreciate your support and look forward to serving you.